Quality
At BEMS we are committed to excellence, and always maintain high standards of care and continuously improve our services.
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CQC Report
The Care Quality Commission rated BEMS ‘Good’ overall after a May 2019 inspection, with ‘Good’ ratings in Safe, Effective, Caring, and Responsive, and ‘Outstanding’ in Well-led.
As part of the full report, CQC observed that BEMS played a vital role in the community, promoting health and delivering high-quality, person-centered care. Patient feedback was consistently positive, and strong leadership fostered a culture of continuous improvement and staff motivation.
Quality Account
Our Quality Account provides us with the opportunity to report on the progress we have made last year and our plans to improve the quality of the services we provide.
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We are not complacent, there is always more to be done to improve the overall patient experience. As a primary care organisation with close working relationships with community services, secondary care services and the third sector, we recognise the current pressures across the healthcare system
